Customer Testimonials
Thanks Paul for your great advice and support. The MiniMax has served me well for the last 2yrs and I look forward to upgrading to the TravelVision R6 automatic system soon.
The SF600 is a great satellite meter which I have used for both fixed and mobile VAST installations. Highly Recommended.
The MiniMax kit has been a very welcome additional to our travel setup. It took a little while to master the setup and alignment of the dish but now that we have that worked out everything now works like a dream.
Useful links
Port Macquarie (NSW)
Port Macquarie Antennas & TV Services
Contact: Todd Howlett
Phone: 0457 233 442
Web: www.portmacquarieantennas.com.au
Toowoomba (Qld)
Toowoomba Antennas & TV Services
Contact: Jeff Wade
Phone: 0456 772886
Web: www.toowoombaantennas.com.au
Online Sales
TravelSat Australia
Contact: Michael O'Regan
Phone: 0457 211833
Web: www.travelsat.com.au
SBS — www.sbs.com.au
The Special Broadcasting Service launched their digital channel SBS TWO on 1 June 2009. SBS TWO’s programs include world film and drama, documentaries, international news and sport. SBS TWO will also screen some shows from SBS ONE at different times.
Seven Network — http://au.tv.yahoo.com/
Seven and 7TWO are free-to-air channels broadcast in Standard Definition. Seven Network launched 7mate, broadcast in High Definition only, in September 2010.
Nine Network — http://channelnine.ninemsn.com.au
Channel Nine currently broadcasts digital to major metropolitan areas. Nine introduced GO! a digital-only channel in August 2009. Nine GEM, broadcast in High Definition only, was launched in September 2010.
Network TEN — www.ten.com.au
Network Ten launched their digital High Definition channel, ONE, in March 2009. The new channel broadcast a number of sports programs, including prime-time AFL matches. The new ONE channel is also available in Standard Definition.
Southern Cross Broadcasting — www.scmedia.com.au
Southern Cross Broadcasting is one of Australia’s leading cross media companies. The group’s television services broadcast throughout the regional areas of New South Wales, Queensland, Victoria, Tasmania, South Australia and Northern Territory.
WIN Television Network — www.wintv.com.au
WIN Television is the world’s largest privately owned regional television network reaching more than 5.2 million viewers across Australia.
Australian Government Digital Ready – www.digitalready.gov.au
This Federal Government website contains a range of tools and resources available to help you make the switch to digital TV. The Digital Ready website and Digital Ready Information Line 1800 20 10 13 are a good first point of call for information about Digital Switchover, including information for property owners, managers and renters.
Viewer Access Satellite Television (VAST) – www.mysattv.com.au
Viewer Access Satellite Television (VAST) will provide digital television to viewers in remote areas of Australia who currently rely on analogue services from the Optus Aurora platform; as well as viewers who are unable to receive digital TV through their normal antenna because of issues relating to local interference, terrain or distance from the transmitter in their area.
Free TV Australia — www.freetv.com.au
Free TV Australia is an industry association representing the commercial television operators in Australia.
Freeview — www.freeview.com.au
Freeview is an initiative of the public broadcasters and the commercial networks. Freeview was formed to assist in the promotion of free-to-air digital television programming in Australia.
AUSTAR (MyStar) — http://www.austar.com.au
All the channels on AUSTAR channels are broadcast in digital. AUSTAR’s digital recorder MyStar provides subscribers with the free-to-air services available in their area.
FOXTEL — www.foxtel.com.au
FOXTEL is available through satellite and cable broadcast in Sydney, Melbourne, Brisbane, Adelaide, Canberra, Perth and regional Western Australia. FOXTEL retransmits the full suite of free-to-air channels via its cable service and most main channels via its satellite service.
Department of Broadband, Communication and the Digital Economy — www.dbcde.gov.au
DBCDE is the Commonwealth department responsible for setting policy and legislation regulating radio and television broadcasting and Internet services, including research, guidelines and reviews.
Australian Communications and Media Authority — www.acma.gov.au
ACMA is the statutory authority responsible for implementing and enforcing the rules about digital television.
CHOICE — www.choice.com.au
CHOICE The Australian Consumers’ Association is a not-for-profit company and the largest consumer organisation in Australia. CHOICE magazine contains information on consumer products including TV sets, PVRs and digital tuners.
Shipping & Returns
Shipping Policy
Returns Policy
We rarely experience faults with our products. If you think your product is faulty we will remedy the problem.
Under the Australian Consumer Law, when you buy products and services they come with automatic guarantees that they will work and do what you asked for. If you buy something that isn't right, you have consumer rights.
We will never try and pull the wool over your eyes in relation to your consumer rights and we are happy to help you understand the rights you have under the Australian Consumer Law.
For more information on your right to a repair, refund or replacement we encourage you to read the following articles on the ACCC website.
Consumer Guarantees - www.accc.gov.au/consumers/consumer-rights-guarantees/consumer-guarantees
Repair, Replace, Refund - www.accc.gov.au/consumers/consumer-rights-guarantees/repair-replace-refundReturns Procedure
If you need to return an item to us please ensure you follow these steps:
- Call us on 0468 998788 or email us on This email address is being protected from spambots. You need JavaScript enabled to view it. with an explanation of the problem.
- If we cannot resolve the problem we will issue you with a Return Authority (RA) Number to track your return.
- You will need to organise the return shipping and pay the shipping costs. We recommend that you use a method where the item can be tracked and we recommend you insure the item to protect your interests.
- If we examine the item and it is confirmed to have a problem we will refund your return shipping costs so please keep your receipts.
- If not fault is found with the item we will contact you to arrange for the item to be returned to you. Under these circumstances you will be responsible for all shipping costs.
- If the item is found to have a fault we will discuss with you your rights to a repair, replacement or refund in accordance with the Australian Consumer Law.
Shop with confidence knowing that you are dealing with a business located in Australia where
you can have direct contact with the owner should the need arise.
FAQ
Not usually, all digital ready antennas are also suitable for High Definition. However if your antenna system suffers from poor or low signal, you may find that high definition channels are the first to suffer problems. This can occur if you a using a non digital ready TV antenna or if the cable used is not RG6 quad-shield cable.
This can have a number of causes, but generally it is caused by low or poor quality signal. Poor quality signal can occur if the antenna system is not digital ready.
Sometimes even with the best possible installation this can occur occasionally. Digital reception is susceptible to electromagnetic interference which can be caused by power lines, air conditioners and faulty light transformers and dimmers just to mention a few. This occurs mainly in older homes and is not a common issue. Upgrading the cable to high quality RG6 quad-shield cable will generally improve the problem significantly if not eliminating it altogether.
This is never recommended due to the quality of the signal being significantly reduced. Should a customer request that the antenna be placed under a tile roof, this can be achieved but the high quality image would not be guaranteed.
Each point whether in use or not reduces the signal by approximately 8%. Signal strength is required to be between 45 to 80dB (ideal is 65db at each outlet). Thus if there are more than 4 points to the household the signal would likely reduce to less than the minimal signal and an amplifier would be needed to boost the signal.
We tune televisions, PVRs, video recorders, digital boxes and set up DVDs.
Sorry, we do not do any repairs of Televisions, VRC’s or other devices. Of course if you have bought new equipment we are able to help you set it up correctly.
A digital satellite service named VAST (Viewer Access Satellite Television) is available for viewers in remote areas as well as metropolitan areas who are located in blackspots.
Basically if you are unable to receive Terrestrial signal (normal digital TV) you will qualify to receive VAST via satellite. Our technicians are qualified to install satellite dishes as well and can assist you with this.
For more information about VAST satellite television go to www.mysattv.com.au
Freeview is a joint advertising campaign by Free-to-air broadcasters to promote Digital TV. Basically it is a way of competing against pay TV for viewer share.
For more information on Freeview you can visit: www.freeview.com.au
We operate:
Monday – Friday from 9AM
We also work some Saturdays and Sundays.
Monday – Friday from 9AM
We also work some Saturdays and Sundays.
We take calls for quotes and bookings:
Monday – Friday 7AM – 8PM
Saturday – Sunday 9AM – 5PM
If we can’t answer the phone immediately please leave a message and we’ll get back to you ASAP.
Our installation services are supplied to Rockhampton and all surrounding areas (including rural and coastal properties). If your home is within 100kms of Rockhampton we can help you.
We will at all times provide our personalised service to all customers. This includes sales of products, technical advice on antenna installations or service.
On antenna installation payments are made to the technician on the completion of the service. We have fully mobile EFTPOS facilities available or alternatively cash or cheque payments can be made. We also accept payment by direct deposit only the strict terms that it is a same day payment.
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